FAQ

CUPOLASBYBOB.COM is a maker of quality copper roof cupolas. We stand by our craft! Our company policies are as follows

18x18x30 RETURN POLICY:

If you are unsatisfied with our 18″x18″x30″ cupola, we will pay all return shipping, within 30 days of your purchase. THIS WILL ONLY BE IN EFFECT IF THERE WAS NO MODIFICATION OR DAMAGES TO THE BASE OR THE CUPOLA.


Large & Custom Sized Cupola Return Policy:


If you are unsatisfied with our large or custom cupola, we will accept returns within 30 days of your purchase. The buyer will be responsible for the costs of return shipping. THIS WILL ONLY BE IN EFFECT IF THERE WAS NO MODIFICATION OR DAMAGES TO THE BASE OR THE CUPOLA.

Refund Policy:
If cupola is returned in shipped condition, a full refund minus shipping (if applicable) will be issued. All refunds will be issued via PayPal.